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Old 02-04-2009, 08:47 PM
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Dr.8820
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Re: Outrageous customer service

jparks29, i know this sounds bad but call *2 and tell them you want to cancel service. someone along the line will ask you what is the problem and can it be resolved with one call. this is when you plead your case. i went through this today and even though you have to use this method to get things done( i just got the number from toli, thanx) it works.
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