Quote:
Originally Posted by jmandernach
I tried this and it said they were going to send me another refurbished mogul.
What did i do wrong?
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Well, they would prefer to replace a broken Mogul with a non-broken Mogul. The only reason you would get something better was if your Mogul was faulty and they have no Mogul to replace it with. In that case they will send you the closest current device. Since Mogul stocks are low, some people who exchange broken Moguls are now getting Touch Pros since that is the current equivalent device.