[NEWARKSMOGUL]

i have had this happen to me a few times before. its not a big deal. if you have a sprint repair center near drop by there and the will replace the keyboard, and you get the phone back in about and hour. if you send it back to sprint they will send you a refereb, only this phone is so far back on back order that you when be waiting atlease to months. if you want that is a second opt is to find a place that sells the parts or old phones they can do it for you the keyboard is like 10 bucks and five to install it. there are a few more opt that i have that may work for your.

What state are you from maybe i can help with more details that works for you.