[airibis]

alright I called and was sent all around today

Customer Care had no clue what the Self Service Solutions Tool was, they seen my order number ( the ET one) however couldnt see anything else

they told me this is part of Tech Support and I need to go through them

well I called tech support a few times and was disconnected

should i just wait?

I have the confirmation email

however

I head stories about people getting their TP before receiving their Tracking Information email


hmmm still no tracking email, maybe I should wait...