Quote:
Originally Posted by mr8820
it sounds like you have a defective phone. you don't have to wait 30 days to exchange it. just take it to a sprint store and they'll order you a new one.
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The problem is that it isn't a new phone, I had purchase it from an individual from Craigslist. So I am not sure if that counts as within 30 days for exchange of the device, although they did allow me to add on insurance onto my plan 16 months into my 2 year contract.