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Old 01-30-2009, 06:16 PM
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zkorpionx
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Smile Re: Upgrade To Touch Pro Free!!

Well fellas ,I did my request last night and look wht I got:

Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: Exxxxxxxx
Wireless Phone Number: (XXX)XXX-3466

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 0xxxxxxxxxxxx

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

Please note that this message was sent from a notification-only address that cannot
accept incoming email. Please do not reply to this message.



So I'm waiting now for UPS man!!!!
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