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Old 01-30-2009, 05:24 PM
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ryu hayabusa
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Re: Dropped my phone(Sprint) HELP!

verizon is a little different from sprint, here in atlanta, all the verizon stores are corporately owned, the reverse for sprint, in the corporate stores of verizon you always get mixed answers, most of the time, they will just replace your phone, because they dont care about the money they lose on a day to day basis, sprint on the other hand has had to tighten up on the policies, especially with the service and repair centers that are indepentely owned, for instance, if we replace a phone and we send it back to the warehouse with physical or liquid damage , Sprint charges us back 400$ per device, so with us not wanting to lose money on every claim, we will turn down alot of repairs because we cant claim them. It sucks but thats the way it is.... Thank me to get my rep up.....
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