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Old 01-29-2009, 01:53 PM
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Unhappy Sprint HTC Touch Pro Not Charging

So last night I was taking a nap and set my WM alarm clock to wake me up. As I hate that alarm clock and have such a hard time turning it off, I just did a soft reset to shut the damn thing up. After doing so, I plugged it into my PC to let it charge for the rest of the night.

I woke up and the phone isn't charged. I tried unplugging/plugging it back in and my PC doesn't make the USB-device-connected sound it usually does. So I plug the TP into the AC adapter and it still doesn't charge. I tried a different PC. Nothing.

I've done a hard reset and nothing changed. I've tried taking the battery out, putting it back in. Nothing. I tried trying to run the phone on external power by taking the battery out and plugging it into the wall and the PC but the phone won't power on. It seems that it's something wrong with the phone and not the power source (wall, PC or the battery).

Any ideas? I'm assuming the TP still powers on while plugged into the wall without the battery. Please help! I've emailed HTC and Sprint but this is the only phone I have, no land line.