
01-29-2009, 11:34 AM
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Re: Touch Pro Charging Issues
I made an inquiry to HTC about the charge stopping automatically and this is the response I rec.
We understand it is important to have all the information about your device. The Touch Pro is designed with a sensor that detects the internal temperature of the device. Some circumstances may provoke the issue, such as:
- Using GPS while driving (which requires a higher signal strength, due to vehicle movement)
- Connecting to a Video Teleconference call (data traffic)
- Using the device as a modem for prolonged periods of time (data traffic)
- Using the device while charging.
In the event that the device overheats, the temperature sensor will trigger an auto-protection feature which disallows charging until the device is within operational temperatures. This is normal, and not considered a problem or defect with the device. We apologize for any inconveniences this may cause you.
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