[crazy098]

If anyone cares, I had to file a claim with paypal (I'm glad I paid with them, I suggest anyone that orders from ghost armor at this point do), because I never received a response. Here's the message I sent ghost armor, and I'll post the reply when/if I get it.



My message:

On 12/15/08, I sent an email to customer service asking if the CDMA version of ghost armor for the HTC Touch Pro would fit the Verizon Touch Pro, providing dimensions of the phone as well. I received an email saying it would. Based on that information, I ordered the product on 1/9/09. I received the product on 1/14/09, and saw that it would not fit my phone. It was too small, and had rounded edges while the Verizon version has square edges. I have sent three emails to customer service regarding this over the last 2 weeks, one from my personal account, and 2 from your website form, and have yet to receive a response. I have also tried calling the number listed on paypal twice (the last time today), and have been unable to speak to someone or leave a message.

Ideally, I would like a version of ghost armor that will fit the Verizon Touch Pro; that is what I paid for, and that is what I want. I know you have been asked by numerous people to produce one. If you are in the process of producing one, I would accept a credit covering the cost of the full armor (both screen and body), plus shipping. I'm not requesting a refund at this time because I think you have a good product and I'd like one that would fit my phone.
I'm sorry that I've had to do this, but I've tried to contact you multiple times with no response. I'd at the very least like some kind of reply to let me know what's going on. You can also call me and leave a message with a number I can call you back at.