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Originally Posted by edufur
I hate to tell you this, but the only folks worse than AT&T is verizon.
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Good luck with AT&T. But the reality is that any carrier is good until you have a problem... then just about all of em suck. Sprint is the least sucky out of the 4 carriers I have been with.
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As a former VZW customer to Sprint, I thought this was quote-worthy.
AFAIK any roadblock I've ever come to hit with Sprint's CS, Executive Services/Account Services always made things right.
They give off a better air of thier QOS.
I've only called them 3 times out of the 5 years I've been with them, every thing I've asked for they had a "can do" attitude about it.
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It's called Asurion the same 3rd party insurance company as sprint
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Option wise, there is a key difference in how Sprint insurance works.
Assurion will charge $50 for service replacements x3 during a 12 month span, thats the only downside. Sprints TEP will cover your replacements at ($7 mthly) no ex cost or annual limit of replacments & Asurion can be used as a last resort/option.
I would ask if AT&T if they had similar coverage for new signups or an addition, they offer it on default for long standing/good paying customers w/AT&T/Cingular branded phones
AFAIK.
AT&T should play fair in the event of an accident, as long as you're using their phone anyway.
Good luck.
