[pdoc01]

I usually don't get into these carrier discussions because the "best" carrier is primarily based on personal experiences. If it were not, we could simply compare handsets and plans and come up with a winner. Also, if I live next to a tower my reception is gonna be better than someone who lives on the edge of the transmission limits.

That being said, IMO, AT&T and T-Moble do not compare to Sprint. And don't even get me started on Verizon. But this is based on my experiences, prices, reception, and handsets. However, I do agree that the OP should have been treated better and should not have been let go! I also agree that I would rather pay more to be with a carrier that values me as a customer. I hope he wasn't that serious about the FM radio thing (I would buy a small radio and save my phone battery). Sure they could have enabled it out of the box, but did you really go into a cellphone store looking for a radio? I think not.

I only ask that the OP comes back and gives us his HONEST opinion after being with AT&T for a while (and had to deal with their customer service) and his anger with Sprint has faded. If he still says AT&T is better, then God bless him, he did the right thing. It's his personal experience that matters and he should be where he is treated better.