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Old 01-27-2009, 08:53 AM
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mhroten77
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Re: very good push email

Hey all,
Dont know if anyone has had these problems since where talkin about the SEVEN push email program. Come to find out that the program sends international text messages when you install it . Wanted to give you all a heads up, I am on sprint and the tell me they cant block those kind of text messages. I am not sure if other carriers have international text messages blocked but here is the email response below including the number that the text messages go too ( you can even google the phone number and it will tell you more about the phone number ). I recently uninstalled my Seven program and installed Emoze push email and so far it works great.

Here is the email I was talking about...
Form: Ask A Question-Manage
Topic: Billing / Payment
SUB Topic: Billing Inquiry/Invoice Charges
================================================== ===========
Original Question: text messages
Question: Good Day,
I have a problem, the past 2 months I keep getting charged for
international text messages that I am not sending?? Is there a way to
block these please, I do not know why I am getting charged these but
theres gotta be a way to stop these. Nothing is showing up in my sent
folders, etc....
Is there a way to provide me the number that these supposed text
messages are going too?
Please help,
Thank you

HERE IS THE RESPONSE (not angry )....
hank you for contacting Sprint.

I understand your concern regarding the charge of International text
messages on your account.

I can see that your account was charged $1.40 for 7 International text
messages used on your phone 3004 during last billing cycle. You have
two unbilled International text messages in the current bill cycle. The
phone number to which these messages were sent is 447624802625.

Account was also charged $0.60 for 3 international text messages on the
invoice generated on December 16, 2008.

I am sorry, as there is not way to block international text messaging
service on your phone. However, as you were not aware of this, I have
applied a credit of $1.40 + $0.60 = $2.00 on your account. This credit
will reflect on your next invoice and on your online account after 4
hours from now.

Please let me know if there is anything else I can assist you with, I
will be glad to do so.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Bradley T.
Customer Service Specialist
Sprint
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