Quote:
Originally Posted by Alpine-
I didnt read this whole thread so you may have realized or someone else may have explained. I just got a brand new TP (factory sealed, all accessories, retail box) and it was only 1.8 lbs in shipping info. That means nothing. It was in a very small box too. They are sending you a new TP. Stop whining...
People are abusing the god damn TP replacements. It was a miracle to me that I got a TP to replace my HEAVILY used and malfunctioning Mogul. Some of you clowns are on your 2nd and 3rd TP. Slight variations in manufacturing batches are normal and part of life. It is not necessarily inferior or defective. No wonder Sprint is hemorrhaging. Abusive lil OCD geeks... lol Keep this **** up and Sprint will end up like VZW where you cant get a replacement nearly as easily. Truth hurts...
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You didn't read the thread, so you may not have noticed that I already got the TP and its new.
You didn't read the thread and didn't notice that my problem was that my side buttons were sticking into the case, which made them not work, it was a manufacturing defect, and Sprint already approved an exchange in store within seconds, the defect was clear.
You also probably didn't read that I was within 30 days of buying the TP when the problem became very evident, and I was supposed to get a new TP, not a refurb.
Next time, read the thread.
edit: Also, if your Mogul is failing, Sprint should have sent you another Mogul, getting a free upgrade to a Touch Pro from a Mogul is why Sprint is failing. I paid 299.99 for my Touch Pro and upgraded with another 2 years on my contract. I then went ahead and sold my Mogul.