Well, I tried to upgrade my mogul today through the self solutions web page and I got this as the replacement:
Replacement Device: REC UTStarcom PPC-6800 Handset Single
I tried it twice and got the same thing. This sux because I was really looking forward to something other than my mogul. I've gone through 3 in the past 12 months (not from abuse either) and I'm not looking forward to another refurb piece of junk that I'm just going to have to replace again in a few months.