Thread: Any good sites for docks and accessories yet?
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Old 01-26-2009, 09:44 PM
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Re: Any good sites for docks and accessories yet?
Quote:
Originally Posted by ClevelandWheeler View Post
I got a textured Black Phone Cover from Sprint last month and the clips that hold it on to the phone broke off. I contacted sprint and they told me to just buy another one and refused to give me the manufacturers information. Hows that for customer service. Not that it will do any good but I wrote corporate a little note.


I bought a textured Black Phone Cover about a month ago, it broke. I contacted sprint to get a new one via chat and they were of no help at all and just seemed as though they didn't want to deal with me. The second time they refused to even give me the manufactures info of the item i was having problems with stating "just go buy another one" (at $30 I might add). Might not be much to you all but that is a tank of gas for me. I have been with sprint/Nextel for a long time and have never been treated like this. Makes me wish I had not re-signed my contract last month. I usualy tell my friends to buy from sprint but I will be swaying them from buying from you now. Just a hint, if you have someone that is going to pretend to be in customer relations its not really a good idea to have them tell people I cant help you.
Online chat... not the best way to get helped =]

Talking to a rep over the phone would be better. But in all actuality, the case Sprint sells can damage the phone [force extra space between keyboard, scratch chrome]
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