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Originally Posted by brightedge
I got a Mogul as a replacement for a client's 6700 about a month ago. He has a corporate account, and has had 3 replacement 6700s in the last year due to battery, BT, and screen alignment problems. I spoke with Sprint's Corporate customer service, and they suggested that we swap a Mogul for the 6700 due to the history on the account.
So, in short, if you have a history of problems with your 6700, that may make it easier to swap for a Mogul.
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well, technically when you need to go through 3 or more of the same phone, Sprint will typically allow you to swap out to a different phone to avoid loosing you as a customer... So yeah, Not a bad system...