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Old 01-26-2009, 01:20 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by k000 View Post
True - that is the reaction I got from tech support... it's human nature I guess ?

But my issue is that I had to swap out the 6700 with another phone last week due to same issues with 6700 for 2 days and now teh self servcie tool thinks the phone I am using is brand new and activated less than 30 days

That's why I was curious to know if someone with 6700 recently got TP, that would mean that Sprint warehouse is out of 6700s and then Tech Support / Store will be forced to send me anything but 6700
I did a thread search and there are people who have successfully swapped out a 6700 for a TP. You just got a broken replacement, they should replace it for you for free since you're within the initial 30-day window with that device. Call customer support and see if they'll do anything for you.
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