I've had my mogul since July/aug of 2007 (or '08.. when did they come out?)... for a long time.
I just put in my order for a new TP... I used :
http://www.nextel.com/en/services/se...olutions.shtml
Went through the process, it told me I would be getting a touch pro kit. I printed the pages several different times so I had documentation stating it (just in case they sent me a mogul).
Hopefully I get it this week... wooo hooo.
Just to note... I am wayyyyy past the 1 year warranty on this thing. Also, I have the $7 insurance, but didn't have to pay a thing.