[Imperator]

I'm down to my last week of the Sprint 30-day trial period with my HTC Touch Pro and not completely happy with it, but wondering if the issues I'm experiencing are unique to just my experience or legitimate complaints against the handset. Most are simple, but they're seriously frustrating me and I'm not sure what can resolve this:

Exchange ActiveSync stops after a day or two of synchronization with a HTTP error: Support Code 0x85010013. It seems to be related to the handset accepting or attempting to modify the policy (PIN timeout or Remote Wipe) pushed down from Exchange 2007. Unfortunately I don't have access to my employer's exchange server and can't recommend a hotfix or policy change to attempt to resolve this. There is no remedy to the handset except to hard-reset and reconfigure, which I've done about 4 times already. It may be a known-issue with Exchange 2007 and all WinMo 6.1 phones though.

Poor build construction, vague operation of the D-pad. HTC got 8/10 right on this phone, but the trinket-like build quality gives me some concern for long-term operation. My battery cover is already creaking, the chrome coating on the outside is flaking and the D-pad is very vague or doesn't work at all in some apps, especially when rocking side-to-side. There doesn't seem to be a defined area to push for L-R operation, so I end up hitting the Home or call buttons by mistake at times.

Poor battery life- to be expected; I've applied most of the tweaks available, but could use a few more efficiencies considering I keep the Bluetooth radio enabled and try to maintain an ActiveSync connection throughout the day


If these issues can be remedied, please let me know. At the moment, I'm thinking of just returning it and waiting on another device, maybe the Treo Pro (850) when it's finally available in February.