[Dr.8820]

Originally Posted by frostrambler

Hey, I just want to reiterate that I bought my Sprint phone about 50 days ago. Within those 30 days, with about 2-3 days left on my original 30, I decided to exchange it because my buttons were sticking. The lady at the Sprint corporate store told me they had none in stock, but Sprint would gladly give me a new phone once they were in stock because I had TEP, and to check back later.

I went to another Sprint Store a few days later and told them this, they told me they would order a new one for me, and give me an exchange. I called the following week and found out the phone was on backorder, so I called back again a few days later and it still had not arrived.

So now its 50 days later, and I have tried to do the online exchange thing, and I believe I deserve a new phone because the original issue was never solved while I was within 30 days.

hey dude nevermind what sprinttouch08 said. he hi-jacked the thread. i spoke to a sprint rep this morning and they are sending out new phones. here's my beef from earlier....and it is noted on the account so you are getting this straight from the horses' mouth http://forum.ppcgeeks.com/showthread.php?t=54642