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Old 01-24-2009, 11:33 PM
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SprintTouch08
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Re: What is Sprint sending me to replace my Touch Pro?

Once again if its under 30 days its another story you are entitled to a new one. After that you fall into the warranty period which, if you read it your warranty sheet, says they will REPAIR your phone not specifically give you a new one. Sure, Sprint may be nice enough to give you a new one, but if not then you take what they give you because they are the middleman for the warranty service. Warranty period does not equal entitlement to a brand new in box device.

And no one hijacked anything, I already assented that the OP deserved a new one. But theres no need to promote fraud against anyone or any company.
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