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Old 01-24-2009, 11:20 PM
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Re: What is Sprint sending me to replace my Touch Pro?

Quote:
Originally Posted by MadlyAlive View Post
I'll have to go against you on that one...the only time I've had to use insurance (when I had my Mogul) I received a refurb that was scratched on the talk and end keys, the area right above the battery clip was worn and the "mirror" around the camera was scratched off.

However, I was able to get a new one free of charge since you get a 30 Day exchange policy on the refurbs.

I see, so I could go into a store and exchange the refurb for a new one?

I'm thinking of going by the *2 route, since I am in the right here, but it may be hard to prove.
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