Quote:
Originally Posted by SprintTouch08
theres no difference between a new one and a refurb. Refurbs are sent back and refurbished from the ground up in new housings and all. No normal person will be able to tell a refurb under normal circumstances. Ive used refurbs before of other phones and you couldnt tell they were refurbs except in the ## menus, they looked brand spanking new.
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I'll have to go against you on that one...the only time I've had to use insurance (when I had my Mogul) I received a refurb that was scratched on the talk and end keys, the area right above the battery clip was worn and the "mirror" around the camera was scratched off.
However, I was able to get a new one free of charge since you get a 30 Day exchange policy on the refurbs.