Quote:
Originally Posted by Ezrem
Well, I had Sprint exchange my second launch Touch Pro (swapped once already due to the over-b***** earpiece) which had a mid-October build date yesterday, because the right side of the screen was peeling away from the bezel. It had slowly been getting worse and worse, and I was starting to worry that the screen might let go completely on the right side. Additionally, the hardware nav buttons stuck up quite a bit (over 1mm even with a screen protector on!), and the hardware keyboard's backlight (as all of you know) was terribly inconsistent.
The new phone is amazing. The hardware buttons sit almost flush. The screen is perfectly flush with the bezel. The keyboard backlight is perfectly uniform! Even the slider mechanism seems snappier and more reliable.
If you're on Sprint and have been been holding out for the kinks to get worked out, I would say the time has arrived!
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I have a 12/26/08 and can report the same things. The hardware keys do appear flush, and if not, its so minuscule that I cant really tell. Screen is great and bright white, KB back light works well, etc.
I think most problems with the TP's can be attributed to early batches, and even then I believe they have been overstated. 3-4 noisy reports of an isolated defect on a message board can end up tainting impressions of a batch of thousands of otherwise perfect TP's (and this happens). I can only imagine what a nightmare we PPCGeeks are to Sprint Tech people.

My friend has a TP that was built in early Nov. and it is perfect like mine.
People are going crazy with replacements and stuff right now. If there is a flood of TP replacements for perfectly good TP's and Mogul I think we will all pay in the long run when Sprint becomes more like VZW and makes it much harder to get replacement hardware when you do have a 100% legitimate complaint. Slight differences in batches are normal (and were with the mogul as well) and do not necessarily mean one is inferior. It wouldn't matter to me if the hardware buttons sat a tiny bit above the screen if it worked how it was supposed to.
WE ALL need to be careful when creating these impressions of possible inferiority between batches. This is normal and expected with almost all electronics like this - the key is that they all work equally well.