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I tried Blackberry's OEM Vertical cases from Best Buy also. Try slipping it in and out in a quiet area. You'll hear that the screen rotates. The first BB case I tried did it about 80% of the time so I exchanged it. The second case only did it about 20% of the time. If you do it enough times you will hear the screen rotation tone.
Again, try slipping it in and out of the VERTICAL case in a quiet area. Don't look for the screen to be rotated when you pull it out. You have to listen for the tone.
Near the magnet, the screen landscapes. Pull it away and it'll rotate back.
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