[airibis]

Alright guys

here is my situation




my 2 years is up feb 1st; When i started with sprint I had a Treo 700wx.. which I did not buy insurance on.


in September 2008 a friend sold me his Htc mogul + extended battery for only $25 (he got the phone for from work, and then they switch phone companies; his father owned the company and let him keep his mogul)

it did not come with the original battery, just the extended one, and the larger backplate.


so heres my problem, when I did the ESN swap back in sept. they did not offer me to buy insurance for the phone, I didnt even know I could get insurance for my mogul.



The phone is perfectly fine, however I almost dropped it a few times, and would like insurance for it (even with out trying for the TP; however that would be nice)


I called sprint the first time, an indian lady said she couldn't add insurance because its been past 30 days since activating it. however she said I could swap back to my old Treo, and then swap back and reactivate my mogul, and she could sell it to me then.


i was concerned the insurance would be a waste, so i asked her to transfer me to the insurance company to ask them if they would accept a phone with an extended battery.

he said yes, but that I couldn't get insurance being that it's been months since I activated it.

but said I could have bought insurance for used mogul when back in sept I activated it on my account. (so i waited too long)



(wasn't getting anywhere)


so I called sprint back, this time a lady from the states, and seemed to be in a pissy mood.

She said I couldnt buy insurance for a used phone what so ever, even when i activated it

I told her that a sprint employee, and a man from the insurance company both told me I could buy insurance for the used mogul at the time (+30 days) of activating it.

she said they must be new, or crazy.

I then asked her if I bought insurance for my treo back in 2007, would it transfer over to the mogul when i activated that, and she said yes.

she said I could buy a new phone, buy insurance for that, and then swap back to the mogul and it would have insurance.


(basically trying to get a sale)









So now I am very confused, is there any way I could get insurance on this mogul, and then what? do I have to wait 30 days before making a claim, and then could I receive a TP



need some help, thank you