Thread: Will Sprint Give Me A New Phone (sliding issues)
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Old 01-21-2009, 04:54 PM
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Re: Will Sprint Give Me A New Phone (sliding issues)
Quote:
Originally Posted by BigDiesel07 View Post
I have never experienced the keyboard issue myself.. But with TEP your good to go - - >
Yeah, I see it every now and then.

Not hardware. Software issue. Soft reset solves every time for me.

Although this issu COULD be differnt but I doubt it. Sounds like the classic symptoms of driver crash.

Is there an event log in CE OS? If so anyone know how to acces it?


EDIT: The warranty will be covred by HTC. That is federal law. If a mnufacture gives a waranty and you abide by it they have to honor as long as it was purchaed at an Auth dealer, which BBY is. This deos not mean they have to ship you a new phone or even a refurb. They reserved the right to repair and only replace at there descrition. I would find it hard to beleive though they would try to repair it. Not a good system of fix and return. Easier to depot the device and send you a refurb. Its like an assembly line. Bad phone comes in. Goes to depot repair. Fixed. Goes to refurb stock. Inthe meantime you get the refurb stock and they replenish with your device.
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Last edited by scrosler; 01-21-2009 at 04:59 PM.
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