Ok, I wanted to chime in on this. I have been following this thread since it was first posted. My 6800 had all kinds of problems but I lived with it until it got to the point of being stupid. I had in the last 4 months been in contact with Sprint no less that 15 times all due to problems with my phone. Problems where the norm it seems lock ups, keyboard problems, large white spots on screen, and bad usb port. I have TEP but sprint was reluctent to do anything as far as upgrade which I understand. Its not meant to be a free upgrade service.
So I figured if I would wait long anough that the 6800 would be EOL'ed and go through asurion. Well, I didnt even have to do that. So I followed the links and placed my order on friday and recieved my Touch Pro on monday. Thanks orionsbuckle