[Mr_wrong_0]

Ok here's the deal- Best Buy does not Buy the phones from sprint any more than they buy a tv from dishnetwork. The phones are bought from the manufactures. Now bb is resnsible for that sale and any issues with the phone for up to 90 days- this can vary store to store some are only 30 days. Your tep is paid each month to sprint not bb so it's sprint who handles those claims but by definition TEP only take
effect after 90 days before that it's bb job to exchange it. Anybody else wouldn't be able to do it without taking a loss of the product (except retention- Because they don't care if it costs them anything)So TEP still works but notfor 90 days. And retention is the only ones who will bend on this bb thing. FYI it's the same for RadioShack but wit
rs there's almost always one close