01-21-2009, 11:54 AM
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HTC = TAIWAN! =)
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Re: Difference between Bestbuy purchase and direct Sprint purchase
Quote:
Originally Posted by mabru2001
I just did the same thing... I bought mine at BB and after countless issues... eg. Paint Chipping, Phone SO hot it burned a dark spot in the screen, gps lag, un-responsive screen. I called retentions and told them that the closest sprint store was 2 hours away and that I wanted a replacement phone. The guy at sprint told me he would waive the $50 claim and that he guaranteed a new one would be sent from insurance. SO I went ahead with the claim and got a brand new one. Even though I got my phone from BB.
If you want somthing done "talk to retentions"
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did you already file the claim? could i go into the local sprint store to request for a replacement through TEP?
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