Quote:
Originally Posted by cynicalslacker
i kind of agree with sprint, you purchased the phone from best buy so you should do the exchange with them. Its like buying a Sony 50 inch lcd from circuit city but it dies. Do you really expect to take this tv to best buy to get a replacement? even though they have the same brand/model tv.
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the difference in this case is that bestbuy buys the phones from sprint and then resales them so sprint is like the manufacturer in this case so they should be the ones replacing it.