[cd85233]

Sprint call centers DO NOT KNOW ANYTHING. Keep calling and emailing, they will give in sometime. As for the insurace, if you already have it active, it will cover an active ESN no matter if you bought it from Sprint or not. Also, if you buy a phone from ebay or craigslists, meaning it has NEVER been activated, you have 30 days to activate the insurace from the date of activation. $7 a month is great piece of mind, since you can go to any sprint store and get it replaced...Most reps are really nice and are mostly willing to help you out.

What I want to know myself is, can we exchange the phones as many times as we want? or is there a limit. I know there is a limit for assursions but I don't know about TEP. Anyone Know?