Thread: Does anyone else have a crack in the chrome?
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Old 01-20-2009, 01:28 PM
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Re: Does anyone else have a crack in the chrome?
Quote:
Originally Posted by Phreddo View Post
well, here's what i got out of my chat with the sprint person
"MaryBeth I do apologize, the first week those where the known issues , However this was due to people dropping there phones, I do apologize there are no current exchange offer at this time."

she sounds awfully defensive, doesn't she?
Is your phone within the ESN range? If so, then just mention the memo to ECare using the exact numbers and whatnot.

If you're outside the range, it'll take some talking like mike said above. Just tell them that the issue you're experiencing is the exact same as the afflicted phones.
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