[awhite5052]

well i did email ecare earlier this moring and they replied this email

Dear Augustine White, Thank you for contacting Sprint. I will be happy to assist you with your phone order inquiry. After researching your account further, I do see a ticket was opened to replace your Mogul device with a Touch Pro. However, the order has not been processed yet due to the holiday delay. Your order should be processed by the end of the day on 1/20/09. If you have any other questions or concerns, please reply to this email. Thank you again for contacting Sprint. We appreciate your business. Sincerely, Catherine H. Customer Service Specialist Sprint