[aw3964]

ok im getting a little confused here:

-i went through the website (page 4) and filed a claim
-got an email apologizing for the problem, with the subject as "Sprint Order Conformation"

Now, why are people still going through asurion after filling out the site? The email said it should ship in 2-3days, should i go through asurion instead? If I am supposed to call them, do I mention the Sprint site?