[awhite5052]

hey, when i go into to check the status i get this message:
We are unable to find the order information entered. Please re-enter your correct Wireless Phone Number and Phone Replacement Order Number OR email address/shipping zip code. Please Note: This site is updated daily with Order Summary information. Please allow 24 hours from the time of order submission for your Order Summary to be displayed.


and when i try to enter my order number ERXXXXX it says the order number is not a valid or something like that. What do i need to do to check the status of my order?