I ordered mine through the SERO website on 7/6. On Tuesday night I called up retentions and explained that I was still within the 30 day return period and that I
could cancel, return and start fresh to get the $100, and asked if we could save us all some time and money and get it somehow. She issued a service credit on the spot. It came through as 110 and change, though, but I'm not complaining. You just have to make it sound like you're doing
them a favor.
