Quote:
Originally Posted by fearbasel04
you should have gone with tep. i mean it is 50 bucks but its better they sent me a new phone which is curret built which is giving zero problems.
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If you pay deductible, it comes out of your yearly quota. I prefer the ESRP swaps, they are unlimited and free.
Quote:
Originally Posted by profroopchan
When they give you replacements, do you get to keep the accessories, or do you have to return them as well? I lost my headphone connector thing, and I am trying to get a replacement, but I do not know if I would have a better chance with Asurion or in store.
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If you do an advanced exchange over the phone or online and (like they seem to be now) they don't have refurbs, they send you a new device, but only an envelope to return in. The return instructions they give you also say only return phone+battery (well they say charger too, but I'm not trying to stuff that in the tiny envelope).