[MrGoodtunes]

Real (Real Audio, Real Jukebox, Real Networks, Real One Player, etc.) has a long history dating to pre-Y2K of providing software notoriously difficult to remove, and infamous for leaving behind spyware, even after apparent removal. Hard reset recommended! Okay, if you have a back-up image dating back before installing Real software, you can try that. Still, a hard reset is what I'd go through, and then back up to that pre-Real image, or re-install everything.