[ou2mame]

i had sprint give me a diamond, and then they gave me a touch pro because i went through 3 diamonds. just call *2 and see what they can do. i talked to ecare through email personally, but either or can work, just depends on the person and how much they are willing to give you. the longer you've been a customer, and the amount of time you have left on your contract are the biggest factors in getting things from them though.