[KINYA]

HEY THANKS i found i sprint rep who changed my number and i am not getting .20cents charge it took about ten reps hanging up and calling back for three hours on wednesday and i got someone to do it the key as already stated is the number in the esm system have them change as stated not forwarded and it should work just as the post says follow the instructions Next thing you need to do is call the Sprint tier 2 tech Department at
1-877-654-9111 then press #2.....this is the awesome part, it takes you straight to the people who know what they are talking about

Then you tell them you need to change your voice mail # to 813-200-0200, yes everybody will use this number...

Next, tell them that they should have some options called No Answer, Busy, and Unavailable and they need to set them to CONDITIONAL, this is very important, if you have it set to unconditional you could get charged .20 a minute, so tell them Conditional, and then you are done!


i had to tell them to change it in the esm system when i told them that they did it with no problems and said it is changed so i would get charged for forwarding since nothing is fowarded and i use youmail not the service in the post is it better than youmail

ps when sprint was setting this up they bcould not get the number right the rep said that it had 2 ones in their system in front of the number it needs to be one dont know if it was him or if their system uses two ones just thought i would let you know in case the get the same error i was at first invalid number thanks i be trying to get this on my phone for 2 years without the .20 cents charge