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Old 01-06-2009, 09:56 PM
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Hafrust
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Re: How to Set Up Visual Voicemail on your Sprint TP

Quote:
Next, tell them that they should have some options called No Answer, Busy, and Unavailable and they need to set them to CONDITIONAL, this is very important, if you have it set to unconditional you could get charged .20 a minute, so tell them Conditional, and then you are done!
What you are describing here isn't 100% accurate. Having Sprint set your call forwarding to "Conditional" will still result in you being charged .20/min. From the way you wrote this, it seems you do not entirely understand the difference between conditional and unconditional call forwarding. Unconditional results in ALL of your incoming calls being forwarded to a specific number. Conditional results in calls being forwarded under certain conditions, such as busy or no answer. No matter which type is used, Sprint does charge for call forwarding. The only conceivable way you could get this to work without Sprint charging would be to have them go into one of their systems and change the default number that goes to Sprint voicemail. This is different than having them set call forwarding. I have spoken to two different Tier 2 tech support supervisors who have told me that it is against Sprint policy to change the default voicemail number. Yes, it can and probably has been done by some reps, but they are not supposed to. Therefore, your mileage may vary attempting to get this working for free.
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