Quote:
Originally Posted by boubert
this just in !!!!...... I spoke with Assurion last night and was told they have no moguls, but in 7/10 days they would be able to fill the order. I objected and said I was told 2 business days, there reply was they could give me a suitable replacement and it would be my choice. a ®Touch Diamond or a ®Treo 800wx so I said neither were appropriate and suggested the ®Touch pro. there response was that the pro only replaces itself, so now im waiting the 7/10 with a busted P.O.S., so in short, Sprint Sucks!!!......
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I had my phone's screen break and I got a similar offer from Assurion... The offered the Touch Diamond, Treo 800W, and the Touch. All of those are not comprarable replacements so I opted to wait the 7-10 days as well. Seeing as how I orginally called in a week ago and decided to hold off on the claim (out of the US atm) and the story was the same about a 7-10 day wait... I'm not convinced they'll follow through on this...