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Old 07-14-2007, 10:17 AM
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redsail
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porting questions

Has anyone ported from Verizon? Was it a smooth transition? I tried to port my number last night and the rep seemed to have all kinds of problems, and at one point had to hang up and call me back so I would not have to sit on hold so long. When she called me back we tried to do some phone changes but when I typed in the ##211338# I did not get the menu screens the rep said I should be seeing. After a reboot of the phone I still could not get to the screens. She was totally confused and told me "Oh I must have already made the changes to your account". It was late and I was tired so I just agreed with her.

This morning my number has not been ported completely. I have no phone service on my Verizon or Sprint phones. They told me it could take 24-48 hours, but I don't recall it taking more than 2 hours when I ported to Verizon. Should I be concerned? Should I have made some changes on my Mogul to make the port work? I had to do some changes on the mogul when I received it and needed to transfer service from my Treo to the Mogul, but I cannot remember what the steps were.

Anyone have any insight?
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