[blazinazn]

Originally Posted by m1chaelmichael

I used to have this problem but after hard resetting it went away for a month or so. Then it happened again last night.

Have people been contacting HTC about this problem?
Here's a web form you can fill out, hopefully if enough people speak up they will address the problem.

http://www.htc.com/www/CS_Mail.aspx

I contacted HTC and here is what they had to say on the issue:

Thank you for your inquiry about your Touch Pro freezing.


We understand that it is important you receive all the information to best utilize your device.There are generally a few underlining causes that would make your SPECIFIC DEVICE freeze.If the phone does not have more than 5MB of free storage space on the phone, it can cause your phone to freeze or slow down dramatically.Here are a few troubleshooting steps that may assist you in preventing your phone from freezing.To check to see how much free storage space is available on your phone, click on Start > Settings > System tab > Memory.If you have a lot of read message, either email or SMS, please delete the old messages from your phone.If you surf the internet on your phone, the browser may need to have the cache memory, history, and cookies cleared.

• Open Internet Explorer, select Menu
• Go to Tool, then Options.
• Select the Security tab
• Tap Clear Cookies
• Select the Memory tab
• Adjust the number of days for the history to a minimum, tap Clear History
• Tap Delete Files

If you are still experiencing the freezing problem, remove any 3rd party programs that you are not using from your phone.After completing these steps, go back and check to see how much free storage space is now freed up on your phone.If the device is still freezing on you after completing these steps, you may have to do a hard reset.

• Press and hold both the Volume Down and OK keys (the bottom key on the left of the phone and the center, circular key on the face of the phone).
• Insert the stylus tip into the reset hole at the entrance of the stylus holding slot (as if you were doing a regular soft reset). Once the
• Screen goes blank release the stylus.
• When a prompt on the screen appears asking if you wish to clear all data on the device, press the Volume Up key as indicated by the prompt.
• Allow the device a couple of minutes to fully restart and let all device customizations finish before touching any button or tapping on the screen.

I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.

HTC Technical Support


I have plenty of storage space and I keep my inbox/outbox clear and I have my cache for Opera stored on my SD card. And I've already done a Hard reset.