Re: HTC Touch Pro - broken after 5 days.
Well not to dredge this thread back up again... but my switch broke somehere around Christmas. Although it does not effect the use of the phone (only the function of the switch) I was not too worried about it at the time since most PDA phones do not have this switch to begin with.
With that said, I was in the Sprint store yesterday becasue my wife's non-PDA phone had an issuse. I had them look at mine while I was there. I am not sure if Sprint is aware if the issue fully or not on this one, BUT the Manager of the store I was in said that he has a only a handful of them come in with this issue. He told me that he was instructed to replace the phone with a new one requardless if it was in the 30 day period or not. Not sure if he was feeding me a line of bull or just being nice, BUT I did get a new phone because of it. I do have TEP was well, so I might of got a new one becasue of that.
Maybe there is a design or manufacturing flaw but when I asked if I coule get a replacement, I was fully expecting a refirb out of it, not a brand new phone.
Last edited by CountryDevil; 01-03-2009 at 12:10 PM.
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