Quote:
Originally Posted by zagguru
can you give me some more detail on how to delete the profile in AS? what is AS?
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I'm guessing your computer operating system is Vista? AS is Active Sync, which in Vista is replaced with the Windows Mobile Device Center and Sync Center.
You might be able to right-click on whatever shows up in Mobile Device Center and delete it, they try to recreate the sync partnership with the Pro. I know there's a delete option in there but I don't want to try it myself since I have my own syncing issues. I wouldn't think it would delete any data or create duplicates in Outlook, but I can't guarantee that.