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Originally Posted by CHUFLY29
while I'm not a huge fan of Sprint (I left them for the big V), I think it's within their right to do so. These customers were causing them to waste money and probably abusing the system. (god, I sound like I'm drinkin' the Spring koolaid)  |
Well, Id be willing to bet they just got a list of who called most and just kinda wrote it off without inspecting the list for legit customers with real problems...
As stated above, It has to be a cloak and dagger op to get rid of all the people over abusing the system... Calling in and getting one discount added or whatever is not that bad, When your calling 5 times a day trying to get them to add stuff like FIMF to your SERO plan that already has the corporate discount and god knows what else on it... You need to get canned...