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As others have said, Verizon has a very good network but god help you if you have to ask a technical question of any sort. With 3 different reps you will get 3 completely different responses. I would say this phenomenon is rampant throughout Corporate America.
Ive been getting a bill for .12 cents a month from some Long Distance company Ive never heard of for over a year and was sent ot collections over it. Then after fighting ATT and getting the PUC involved they finally agreed they were wrong in ever billing me. So for the next 6-7 months I get checks for .60 cents but still and for years to come I have to get written confirmation in my credit profile. Sad and all too typical.
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